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Showing posts with label BPO/Tech Support. Show all posts
Showing posts with label BPO/Tech Support. Show all posts

24 February, 2014

Freshers & Exp Walk-In @ Tech Mahindra On 24 & 25 February 2014

Company :  Tech Mahindra Ltd
Website :  www.techmahindra.com
Education :  Any Graduates and Undergraduates
Experience : 0 – 1 Years
Location : Noida

Tech Mahindra is part of the US $15.4 billion Mahindra Group and is a leading global systems integrator and business transformation consulting organization, focused primarily on the telecommunications industry. Tech Mahindra helps companies innovate and transform by leveraging its unique insights, differentiated services and flexible partnering models. This has helped customers reduce operating costs, generate new revenue streams and gain competitive advantage. Tech Mahindra expanded its IT portfolio in 2009 by acquiring the leading global business and information technology services company, Mahindra Satyam (earlier known as Satyam Computer Services).
Tech Mahindra”s capabilities spread across a broad spectrum, including Business Support Systems (BSS), Operations Support Systems (OSS), Network Design & Engineering, Next Generation Networks, Mobility Solutions, Security consulting and Testing.
Tech Mahindra’s solutions portfolio includes Consulting, Application Development & Management, Network Services, Solution Integration, Product Engineering, Infrastructure Managed Services, Remote Infrastructure Management and BSG (comprises BPO, Services and Consulting).
With an array of service offerings for TSPs, TEMs and ISVs, Tech Mahindra is a chosen transformation partner for several leading wireline, wireless and broadband operators in Europe, Asia-Pacific and North America.
Tech Mahindra has successfully implemented more than 16 Greenfield Operations globally and has over 130 active customer engagements mostly in the Telecom sector. The company has been involved in about 8 transformation programs of incumbent telecom operators.
Tech Mahindra has a global footprint through operations in more than 31 countries with 17 sales offices and 15 delivery centers. Assessed at SEI CMMi Level 5, Tech Mahindra’s track record for value delivery is supported by over 40,500 professionals who provide a unique blend of culture, domain expertise and in depth technology skill sets. Its development centers are ISO 9001:2008 & BS7799 certified.
Tech Mahindra Hiring for Networking Based Tech Support : 24th & 25th Feb’14@ Noida
Industry Type  :  BPO / Call Centre / ITES
Role  :  Associate/Senior Associate -(NonTechnical)
Functional Area :   ITES, BPO, KPO, LPO, Customer Service, Operations
No of openings : 25
Job Description :   
Any Graduates and Undergraduates with proficiency in English Language
Excellent comm skill is must.
Basic knowledge in Networking For Ex – Router,Switch & Hub,DNS Server,IP,MAC add. would be preferred. etc
0-1 yr of work exp. Fresher’s can also apply.
Candidate age should be b/w 18 – 35 Yrs
Confident and self motivation attitude
We are hiring 2013 B.E/B.tech passouts however not hiring 2014 B.E/B.Tech.
Walk in Days : Only 24th & 25th Feb’14 (Last Date)
Venue : 
Tech Mahindra Ltd
A-6, Noida, Sect-64
Note: Kindly carry a hard copy of a resume and an ID Proof.
Contact   :  HR
Tech Mahindra Ltd

19 August, 2013

Honeywell Recruitment For Tech Support Associate - Jobs in Gurgaon - August 2013

Company: Honeywell 
Experience: Freshers

Qualification: Any Degree/Diploma

Job Role: Tech Support Associate

Job location: Gurgaon

 
Desired Profile:

* Bachelor's degree or Diploma from a renowned / reputed college / university 

* Able to operate PC based programs in a Windows environment.

* Displays effective problem solving skills.

* Demonstrates effective use of soft skills - listening, probing and questioning.

* Effective communication skills and appropriate usage of the English language

* Flexibility to work in shifts



How To Apply:


Apply Here

11 May, 2013

Wipro Walk-in Interview From 6th to 31st May 2013 - BE, B.Tech, B.Sc, BCA, B.Com, BA, BBA

Company Name:      Wipro BPO (A Division of Wipro Ltd.)
Website:                 www.wipro.com
Qualification:           BE, B.Tech, B.Sc, BCA, B.Com, BA, BBA

Experience:             0-2 Year
Location:                 Kolkata
Job Role:                 Associate/Senior Associate -(Technical)

Job Description:

Skills:

* Opening in Associate Level ONLY & for Voice process

* Excellent Spoken English skills is a MUST

* Sound Technical Skills - Windows OS, MS Office, Knowledge of computer hardware, network and Internet services

* Ability to analyze and solve customer queries over the phone ( INBOUND, NO SALES )

* Lucrative Salary & Incentives

* 5 days/week ( 2 Week Offs )

* Free Pick-Up & Drop facility provided with Security Guard (As Per Company Policy) .

 Documents Required:

* UPDATED, PRINTED RESUME


* 2 PASSPORT SIZE COLOURED PHOTOGRAPHS


* PHOTO ID & ADDRESS PROOF IN ORIGINAL, ALONG WITH 1 PHOTOCOPY OF EACH


* EDUCATIONAL QUALIFICATION & WORK EXPERIENCE DOCUMENTS (IF ANY) IN ORIGINAL.

Desired Candidate Profile:

* Fresher / Experienced Candidates
   
* Undergraduates & Graduates in any stream
   
* 18-45 years of age
   
* B.E. & BTech (ONLY CS, Electronic, Electrical & Instrumentation) candidates are eligible
   
* MTech, MBA & MCA (or equivalent) NOT eligible
   
* Excellent Spoken English skills is a MUST
   
* Candidates should not be part of any Regular Academic course.
  
* Willing to work in Night Shifts (Rotational shifts)
   
* Ready to work in either Technical & Non-Technical VOICE process


Walk In Details:

Walk In Date: 6th to 31st May 2013

Walk In Time: 10 AM  to 3 PM

Venue:

Wipro BPO
Gate No 2, Plot No. 8, Block DM,
Sector V, Salt Lake City,
Kolkata 700091

Cognizant Walk-in Drive For Graduate Freshers On 13th - 17th May,2013

Company Name: Cognizant Technology Solutions
Website:            www.cognizant.com
Qualification:     B.Sc,B.Com,BA,BBA,BHM

Experience:        Freshers
Location:           Bangalore
Job Role:           Process Associate - Trainee

Job Description:

Desired Profile:

* Good communication skills
* Good typing Skills
* 10+2+3 year education pattern( Provisional & Convocation Certificate is mandatory)

* Ready to work in night shift
* Interested candidates may walkin to the address mentioned below 

Walk In Details:

Walk In Date: 13th - 17th May 2013

Walk In Time: 10 AM 

Venue: 

COGNIZANT GLOBAL SERVICES PVT LTD
5th Floor, Block A, Lake View,
Bagmane Technology Park, C V Raman Nagar,
Bangalore - 560093 

30 April, 2013

Quick Heal Technologies Walkin Drive for Fresher - Tech Support Engineer

Desired Profile:


- Excellent Communication skills, both written & oral

- Good Presentation Skills.

- Strong knowledge of Operating systems & Networking is must.

- Must have own two wheeler .




Walk-in Details:



Walk-in Date:
 30th April 2013 between 10 AM to 4 PM 


Address:



Quick Heal Technologies (P) Ltd

Office No 101 Sai Narayan Plaza, 

Navi Peth,Pune-411030

Contact Person : Shahaji Patil





Qualification / Education:
 Any Graduate - Any Specialization

Experience:                    0 - 2 Years

Industry Type:  
              BPO / Call Centre / ITES

Role: 
                             Associate/Senior Associate - (Technical)

Job Location:
                  Pune


 
For More Details & Apply: Click Here

23 April, 2013

HONEYWELL Hiring For Technical Support Assistant @ Gurgaon

Company : Honeywell
Websitewww.honeywell.com
Education :  Bachelor’s degree or Diploma
Experience : Freshers
Location : Gurgaon

Job Description :
 
Technical Support Assistant
Requisition ID: 00217048
 
Description :
 
Technical Support Associate – Security Access
Qualifications :
Bachelor’s degree or Diploma from a renowned / reputed college / university
Essential:
• Able to operate PC based programs in a Windows environment.
• Displays effective problem solving skills.
• Demonstrates effective use of soft skills – listening, probing and questioning.
• Effective communication skills and appropriate usage of the English language
• Flexibility to work in shifts
Job: Customer/Product Support
Primary Location: IND-07-Gurgaon
Education Level: Bachelor’s Degree
Shift: Night Job
Travel: No
Relocation Available: No
SBG: CORP

Check All Details & Apply Online Here

28 October, 2012

HCL walk-in for Engineering 2012 passouts on 29th October

Company: HCL
Job Role: Technical Support Engineer
Qualification: BE/BTECH
Year of Passing: 2012 only
Experience: Only Freshers
Location: Mumbai, India

Date: 29th October 2012
Time: 10:30 am to 4:30 pm
Contact Person: Kunal

Venue:
HCL Comnet Ltd.,
Ground floor, Dorr-Oliver House,
Chakala, New Link Road, Andheri East.
Mumbai 99

Submit Your Updated Resume on TimesJobs.Com

Tech Mahindra walk-in for Associates (0 to 2 years) @ Pune

Job Role: Process Associate
Qualification: Any Graduate  - Engineering and MBA graduates are not allowed
Skills: Knowledge of telecom Infrastructure technologies, strong customer skills
Experience: 0 to 2 years

Date and Time: 29th, 30th and 31st October , 10 am to 12 pm
Contact Person :Elizabeth Kumar @ +91-020- 42256713

Venue:
Tech Mahindra,
West Wing, Training Block,
Basement Area (-1 Floor), RMG Room
Phase 3, Hinjewadi
Pune

Submit Your Updated Resume on TimesJobs.Com

19 October, 2012

Freshers & Exp Walk-In for Technical Service Representatives @ IBM INDIA Bangalore / Hyderabad : On 20 October 2012

Company : IBM India Pvt Limited
Websitehttp://www.ibm.com/in/
Education : Any Graduate (10+2+3), Diploma Holders (10+3)
Experience : 0 – 4 Years
Location : Bangalore and Hyderabad

IBM has been present in India since 1992. IBM India’s solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances.
IBM has been expanding its footprint in India – and has a presence in over 200 cities and towns across the country – either directly or through its strong business partner network. IBM India has clearly established itself as one of the leaders in the Indian Information Technology (IT) Industry – and continues to transform itself to align with global markets and geographies to grow this leadership position. Widely recognised as an employer of choice, IBM holds numerous awards for its industry-leading employment practices and policies.
The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely
distinguishes IBM India from other companies in the industry.

IBM Hiring Fresher – Technical Service Representative on 20-oct-2012 @ Bangalore and Hyderabad

Industry Type   :  BPO, Call Centre, ITeS
Role  :  Associate/ Senior Associate -(Technical)
Functional Area  :   ITES, BPO, KPO, LPO, Customer Service, Operations
Job Description :
IBM invites fresher to walk in to our Bangalore and Hyderabad office for an opportunity to start an exciting career with us in our Technical Support Division (voice process). Please walk in to our office, if you fulfill the below criteria
JOINING LOCATION: Bangalore and Hyderabad
JOB ROLE : IT Helpdesk – Technical Service representative (100% voice process)
JOB DESCRIPTION:
Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
# Remote Infrastructure support delivery
# Perform problem cause analysis
# Resolve routine customer problem
# Ability to Identify Opportunity & Implement Process Improvements
# Has technical experience and skills in the areas of problem determination, creativity and analysis.
# Ability to meet a set of defined account agent productivity measurements.
MANDATORY SKILLS:
# Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
# Browser Support – Internet Explorer
# Strong computer skills required for initial call handling
# Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
# Excellent oral and written communication skills.
# Excellent customer service orientation
# Neutral accent

DESIRED SKILLS:
# Ability to identify basic hardware parts and aware of basic hardware concepts
# User level familiarity with at least one e-mail client – Outlook, Notes etc..
# Skilled in commercially standard software applications and major desktop operating systems.
# Awareness of basic networking concepts and technologies.
# Questioning skills /probing skills, as relevant to the issue and level of the caller

ELIGIBILITY:
Any Graduate (10+2+3), Diploma Holders (10+3)
- Must have good command over English
- Fluency, Vocabulary and pronunciation.
- Must have basic knowledge of Computer and operating systems
- Working in shifts is a mandate. Candidates applying and selected for the job will be expected to work in shifts – Including evening and night shifts. Shifts will 24×7 in nature and can vary depending on geographies supported

SELECTION PROCESS: 
Group discussion – Technical Interview – Communication Assessment round
Desired Profile : 6months – 3yrs in Tech Support Voice Process
MANDATORY DOCUMENTS: (IMPORTANT: All these documents are mandatory and you will not be able to take up the interview without these documents.)
-Hard copy of the interview invite (this email)
-Hard copy of the resume
-Photocopy of current organization offer letter
-Photocopy of previous organizations reliving letter
-Photocopy of second previous organizations reliving letter if the current or recent organizations experience is less than one year.
-Photocopy of latest 3 months pay slips
-One passport size Photograph
-Valid Govt Approved ID Proof and Photocopy of the same for submission (Both the original and photocopy must be carried). This could be your Passport OR PAN card OR Driving license or Voter ID.
- All semesters / year mark sheets
-Degree certificate (If 2011 or 2012 passed out provisional certificate will be considered)
Number of positions: Open
CTC: Will be disclosed to the selected candidates by the manager
Interested Please walk-in to below address on 20-Oct-2012 b/w 10AM – 1PM
** Candidates who have attended the interview in the past 3 months should not appear for the interview.

VENUE DETAILS:
BANGALORE VENUE:
IBM India Limited
SA1 Building,
#12 subramanya Arcade, Opp to Jal Mahal,
Bannergatta Road.
Bangalore – 560 029
Contact Person: Arun


HYDERABAD VENUE :
IBM Mindspace Cyberabad, Survey No. 64 , APIIC,
Software layout,
Next to VSNL, Hitechcity, Madhapur,
Hydreabad – 500081
Contact Person: Madan / Sijo
*Selection of the candidates is at the sole discretion of IBM Recruitment Team

 
Submit Your Updated Resume on TimesJobs.Com




Recruitment For Freshers & Exp : Client Tech Support Associate @ Dell

Company : DELL
Websitewww.jobs.dell.com
Education :  Graduates /Under Graduates
Experience : Freshers & Exp
Location : Bangalore, Karnataka, India

Client Tech Supt Associate
Job Description :
·         Answer customer calls / inquiries (internal and external) on related issues, e.g: Technical queries, Dispatches & Customer Escalation both phone and email systems
·         Need to provide resolution for all the calls by researching and navigating through knowledge base
·         Identify and provide input on unique or recurring customer problems.
·         Deal with other departments – eg: Sales or customer service etc… to solve the customer issues Responsible for setting realistic customer expectations and meeting or exceeding these expectations
·         Responsible for setting realistic customer expectations and meeting or exceeding these expectations
·         To verify and investigate into customer’s complaints or issues and drive for resolution within specified time frames.
·         Regular Education Purusing candidates are not eligible
·         Any Graduate (Fresher or Experienced)
·         Undergraduates with 12 months of International BPO experience
·         Undergraduates with 18 months of Domestic BPO experience
·         Should be able to work under pressure with minimum supervision
·         Willing to work in shifts
Versant Cut off of 55%
Job Requisition Number: 1200186O


 
Submit Your Updated Resume on TimesJobs.Com




15 October, 2012

Recruitment For BSC/BBA/BCS/MCM/Polytechnic Diploma Freshers Support Engineer @ Persistent Systems


Company : Persistent Systems Limited.
Website :  www.persistentsys.com
Education :  BSC/BBA/BCS/MCM/Polytechnic Diploma
Experience : 0 Years
Location : Nagpur
Established in 1990, Persistent Systems is an outsourcing innovator and leader, focused exclusively on product development. With 4,000 employees, groundbreaking business models, and reusable assets and frameworks, Persistent helps its 170+ customers increase revenues and margins, and enhance brand value. Persistent delivers over 500 product releases each year for its platform and application providers, and enterprise customers. Persistent has developed revolutionary processes for the entire product lifecycle which reduce time to market while delivering consistent quality and customer satisfaction – as evidenced by customer partnerships that span many years.
Support Engineer @ Persistent Systems Ltd, Nagpur
Industry:IT Software, Software Services
Functional Area:Application Programming, Maintenance
Role:Technical Support Engineer
Job Description :
Job Title :- Support Engineer
Experience :- Fresher or passed out in 2012
Qualification :- BSC/BBA/BCS/MCM/Polytechnic Diploma (STRICKY NO for B.E/B.Tech/MCA)
Candidate should have good understanding of computer fundamental
Good in verbal and written communication and presentation skills.
Good into MS Office is must.
Should be flexible to work in rotation shift
Note :- This position is for MALE Candidates only.
Contact Details :
Company : Persistent Systems Limited




30 September, 2012

Walkin for 100 CCE position @ Yebhi.com

Company: Yebhi.com
Website: www.yebhi.com
Location: Gurgaon


Job Role: Customer Care Executive
Experience: 0 to 3 years
Salary Offered: 1.25 to 1.75 LPA
Number of Openings: 100
Qualification: Any Graduate or Post Graduate


Walk In  DRIVE : : For CCE : : 

Timings: 9:30 AM till 3:00 PM....


Venue: Yebhi.com
Pascos Building
90B, Sector-18
Gurgaon.
Landmark: Next to Max Newyork Life Insurance Building

Concern Person: Sheetal Basnal

 Click here for Detail


 
Submit Your Updated Resume on TimesJobs.Com

26 June, 2012

Freshers Walk-In Tech Support Associate (Voice) @ IBM On 30 June 2012

Company : IBM India Pvt Limited
Websitewww.ibm.com/in
Education : Any Graduate, Diploma
Experience : 0 – 3 Years
Location : Bangalore

IBM has been present in India since 1992. IBM India’s solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances.
IBM has been expanding its footprint in India – and has a presence in over 200 cities and towns across the country – either directly or through its strong business partner network. IBM India has clearly established itself as one of the leaders in the Indian Information Technology (IT) Industry – and continues to transform itself to align with global markets and geographies to grow this leadership position. Widely recognised as an employer of choice, IBM holds numerous awards for its industry-leading employment practices and policies.
The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in the industry.

IBM hiring freshers – Tech Support Associate (Voice) on 30 Jun 2012 @ Bangalore

Industry Type  :   BPO, Call Centre, ITeS
Role  :  Associate/ Senior. Associate -(Technical)
Functional Area  :  ITES, BPO, KPO, LPO, Customer Service, Operations

Job Description :
IBM invites fresher to walk in to our Bangalore office for an opportunity to start an exciting career with us in our Technical Support Division (voice process). Please walk in to our office, if you fulfill the below criteria

JOINING LOCATION: Bangalore
JOB ROLE : IT Help-desk – Technical Service Representative (100% voice process)

JOB DESCRIPTION:
Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
# Remote Infrastructure support delivery
# Perform problem cause analysis
# Resolve routine customer problem
# Ability to Identify Opportunity & Implement Process Improvements
# Has technical experience and skills in the areas of problem determination, creativity and analysis.
# Ability to meet a set of defined account agent productivity measurements.

SKILLS REQUIRED:
# Understanding of operating systems,
# Browser Support – Internet Explorer
# Strong computer skills required for initial call handling
# Ability to identify basic hardware parts and aware of basic hardware concepts www.presentjobs.com
# Awareness of basic networking concepts and technologies.
# Excellent oral and written communication skills.
# Excellent customer service orientation
# Neutral accent
# Questioning skills- probing skills, as relevant to the issue and level of the caller

ELIGIBILITY:
Any Graduate (10+2+3), Diploma Holders (10+3)
- Must have good command over English
- Fluency, Vocabulary and pronunciation.
- Must have basic knowledge of Computer and operating systems
- Working in shifts is a mandate. Candidates applying and selected for the job will be expected to work in shifts – Including evening and night shifts. Shifts will 24×7 in nature and can vary depending on geographies supported

SELECTION PROCESS:
Group discussion – Technical Interview – Communication Assessment round

MANDATORY DOCUMENTS:  (IMPORTANT: All these documents are mandatory and you will not be able to take up the interview without these documents.)
-Hard copy of the interview invite (this email)
-Hard copy of the resume
-Photocopy of current organization offer letter
-Photocopy of previous organization’s reliving letter
-Photocopy of second previous organization’s reliving letter if the current or recent organization’s experience is less than one year.
-Photocopy of latest 3 months pay slips
-One passport size Photograph
-Valid Govt Approved ID Proof and Photocopy of the same for submission (Both the original and photocopy must be carried). This could be your Passport OR PAN card OR Driving license or Voter ID.
- All semesters / year mark sheets
-Degree certificate (If 2011 or 2012 passed out provisional certificate will be considered)
Number of positions: Open
CTC: Will be disclosed to the selected candidates by the manager
**This role is not into BPO domain.
Interested Please walk-in to below address on 30 June 2012 b/w 10AM – 1PM
** Candidates who have attended the interview in the past 3 months should not appear for the interview.

BANGALORE VENUE :
IBM India Limited
SA1 – Building,
#12 Subramanya Arcade, Opp to Jal Mahal,
Bannergatta Road.
Bangalore – 560 029
Contact person: Arun
*Selection of the candidates is at the sole discretion of IBM Recruitment Team








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