Location: Bangalore, Hyderabad, Chennai, Delhi, Pune, Kolkatta
Walk-ins @ Google, India on 21st and 22nd July in 6 cities Bangalore, Hyderabad, Chennai, Delhi, Pune, Kolkatta
Time Slots: 10:00 AM, 1:00 PM and 3:00 PM
Time Slots: 10:00 AM, 1:00 PM and 3:00 PM
Position: AdWords Representative
Location: Hyderabad & Gurgoan
The area: Online Sales and Operations
The Online Sales and Operations (OSO) team keeps Google growing and profitable. We are dedicated to supporting the company's expanding base of advertisers, publishers and users in more than 40 languages on a global basis, and providing them with the highest levels of service. We are responsible for supporting customers and generating revenue from a broad range of products such as AdWords, AdSense, Gmail and Google Earth. This means that OSO team members need to be proactive, motivated, organized, responsible - and able to work well in a fast-paced, team-oriented environment.
The Role:
As an AdWords Representative, you'll assist in managing our online advertising accounts. Dedicated to quality, teamwork, and providing outstanding service, you will join a team of proactive and passionate individuals. Your analytical skills, attention to detail, and commitment to excellence will help customers get the most of their advertising efforts. You will be expected to master the AdWords product and policies and then assist us in delivering best in class support to our advertisers.
Responsibilities:
- Check ad content, quality, and accuracy in an efficient, thorough manner.
- Provide excellent customer service to Google's advertisers via email, phone, and chat.
- Optimize keyword lists and ads to maximize advertisers' return on investment.
- Work with a portfolio of advertiser accounts to provide focused account management.
- BA/BS degree or equivalent preferred with a strong academic record.
- Excellent English communication skills.
- Good analytical and problem-solving skills.
- Strong computer applications and Internet skills.
- Ability and willingness to quickly complete large volumes of work with high quality.
Position: AdWords Associate
Location: Hyderabad & Gurgoan
The area: Online Sales and Operations
The Online Sales and Operations (OSO) team keeps Google growing and profitable. We are dedicated to supporting the company's expanding base of advertisers, publishers and users in more than 40 languages on a global basis, and providing them with the highest levels of service. We are responsible for supporting customers and generating revenue from a broad range of products such as AdWords, AdSense, Gmail and Google Earth. This means that OSO team members need to be proactive, motivated, organized, responsible - and able to work well in a fast-paced, team-oriented environment.
The role:
As an AdWords Associate, your main responsibility will be to manage a portfolio of advertiser accounts. You will be working either directly or indirectly with advertisers to drive revenue and customer satisfaction. You’ll also leverage your analytical skills to troubleshoot issues in the complex AdWords backend, and to optimize the performance of your accounts. In your role, you will be expected to utilize your teamwork skills and your knowledge of the Internet to provide outstanding customer service to help improve the performance of AdWords advertisers.
Responsibilities:
- Provide excellent customer service to Google's advertisers and manage client advertising accounts by responding to inquiries.
- Develop and utilize approaches to provide strategic advice to clients on how to improve the utilization of their advertising budgets.
- Build strong relationships with customers and educate them on new product features by proactively and creatively identifying solutions to client issues.
- Work collaboratively with your team to develop new account management techniques.
- Identify, lead, and execute product and process innovation to increase advertiser performance and their investments.
- BA/BS degree or equivalent with a strong academic record.
- At least two years of account management, client service, or similar experience.
- Prior experience in a dynamic, results-oriented, internet-based business will be a plus.
- Proven ability to think strategically to provide business guidance to internal/external clients and develop strong client relationships.
- Proven ability to manage projects across multiple functions and design, improve, and manage a business process.
- Detail-oriented with the ability and willingness to quickly complete large volumes of work with high quality.
- Strong computer applications and Internet skills.
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